1. Introduction

Welcome to Donsol (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://donsol.net (the “Site”) or use our services.

By accessing or using our Site, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you fill out forms on our Site, including contact forms, request for quote (RFQ) forms, and other inquiry forms. This information may include: your name, email address, phone number, company name, job title, mailing address, and any other information you choose to provide in form submissions or messages.

2.2 Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and similar tracking technologies. This includes: IP address, browser type and version, operating system, referring URLs, pages viewed and time spent on pages, links clicked, date and time of visit, and device information.

3. Google Analytics

We use Google Analytics 4 (“GA4”), a web analytics service provided by Google LLC (“Google”), to help us understand how visitors use our Site. GA4 uses cookies and similar technologies to collect and analyze information about your use of the Site.

The information collected by GA4 includes: pages visited and navigation paths, session duration and frequency, geographic location (country, region, city), device and browser information, traffic sources and referral information, and user interactions and engagement metrics.

Google may use this data in accordance with its own privacy policy. You can learn more about how Google uses data at https://policies.google.com/privacy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.

4. Google reCAPTCHA

We use Google reCAPTCHA on our Site to protect our forms from spam and abuse. reCAPTCHA is a service provided by Google LLC that helps distinguish between human users and automated bots.

When you interact with forms protected by reCAPTCHA, Google may collect hardware and software information, such as device and application data, and send this data to Google for analysis. The information collected in connection with your use of reCAPTCHA is subject to Google’s Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms).

By using our Site and submitting forms, you acknowledge and agree to the processing of data by Google as described in this section and in Google’s Privacy Policy.

5. How We Use Your Information

We use the information we collect for the following purposes: to respond to your inquiries and fulfill your requests; to provide quotes, product information, and customer service; to send you relevant communications about our products and services; to improve and optimize our Site and user experience; to analyze Site usage and trends; to protect our Site from spam, fraud, and abuse; and to comply with legal obligations.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our Site and your experience.

Types of Cookies We Use: Essential cookies are necessary for the Site to function properly. Analytics cookies (such as Google Analytics) help us understand how visitors interact with our Site. Functional cookies enable enhanced functionality and personalization.

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site.

7. Sharing Your Information

We may share your information with: service providers who assist us in operating our Site and conducting our business (such as analytics providers and email service providers); business partners in connection with products or services you request; legal authorities when required by law or to protect our rights; and third parties in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Form submission data is typically retained for [RETENTION PERIOD] unless you request its deletion.

10. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including: the right to access the personal information we hold about you; the right to request correction of inaccurate information; the right to request deletion of your personal information; the right to opt out of certain data processing activities; and the right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Children’s Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised “Last Updated” date. Your continued use of the Site after any changes indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

DONSOL
14001 Interdrive W, Houston, TX 77032

Email: sales@donsol.net

Phone: (281) 819-5605